Seasonal Retail Commission Sales Associate - Fine Jewelry, Antelope Valley
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating shopping experiences that make customers feel welcomed, comfortable, and valued. You use your knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with your team to achieve sales goals and operational excellence. Daily work includes preparing the sales floor, reviewing sales goals and product information, engaging customers, maintaining stock and presentation, updating signs and pricing, and replenishing merchandise. You promote loyalty benefits, provide attentive service through checkout, and support colleagues through honesty, care, and collaboration. The role requires flexible availability, including weekends and holidays, and involves standing, moving, lifting, reaching, and using point-of-sale and other technology.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to provide product recommendations, assist with fittings, and use digital shopping tools.
- Ability to use point-of-sale technology and digital tools effectively.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent movement, reaching, stooping, kneeling, crouching, and ladder climbing.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Educate customers about products and recommend items suited to their preferences and budgets.
- Build lasting client relationships through consultative selling and use of clienteling tools and programs.
- Meet daily sales goals and achieve client and protection plan goals.
- Promote loyalty, warranty, and credit account benefits and acquire new customers.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Support inventory, fulfillment, stock processing, presentation, organization, storage, and replenishment.
- Maintain accurate pricing and signage, merchandise security, asset protection compliance, and a shoppable sales floor.
- Participate in vendor training, sales events, and special events, and stay current on products, trends, and promotions.
- Collaborate with colleagues to support customers, sales results, and department operations.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
