Seasonal Retail Sales Associate, Eugene Valley River Center

Macy's•Eugene, OR
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role is centered on customer service and selling, rather than cashiering alone, and includes helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and getting the sales floor ready for customers. During the day, they engage customers in friendly conversations, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty-program benefits, and provide a sincere, helpful checkout experience. They collaborate with teammates, take pride in their work, work toward individual and store results, and learn from one another. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability. This position requires flexible availability, including days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. The physical requirements include talking, lifting, frequent movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, climbing ladders, and reaching above eye level. The role also requires close vision, color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities; able to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move frequently, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and recommend relevant products and services.
  • Work toward daily sales goals and use customer engagement and selling behaviors to meet sales targets.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions in preparation for the day.
  • Help keep the sales floor clean, organized, and ready for customers.
  • Maintain a shoppable space by merchandising new receipts, processing damages, handling testers and selected merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share the benefits of the Loyalty program and ensure customers have what they need.
  • Complete customer interactions with a sincere thank-you and helpful service.
  • Support teammates through honesty, care, and collaboration.
  • Learn from colleagues and work toward individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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