About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor running efficiently. You also interact with customers by greeting shoppers, resolving issues, and delivering curbside orders with care. The position supports a shoppable sales floor through recovery, restocking, updates to signs and pricing, and merchandise moves. You work collaboratively, contribute to sales goals, share Loyalty program benefits, and help organize the stockroom and complete orders at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, and organize merchandise, and maintain an orderly stockroom.
  • Pick, pack, retrieve, and complete customer orders accurately and on time.
  • Monitor alerts and help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time.
  • Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
  • Recover the sales floor and fitting rooms, restock merchandise, update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits, help customers with their needs, and contribute to sales goals.
  • Collaborate with colleagues and help prepare the store and stockroom for smooth operations and the next day's work.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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