Seasonal Fulfillment and Receiving Support Associate, Antelope Valley

Macy's•Palmdale, CA

8h•$17 - $21•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver them curbside. You monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time, and help keep the stockroom and sales floor running efficiently. The role also involves customer interactions, including greeting shoppers, resolving issues, and delivering curbside orders with care. Through attention to detail, teamwork, and operational excellence, you contribute to customer satisfaction and store performance. The position emphasizes hospitality, selling, working toward goals, and creating positive customer experiences. Colleagues prepare for the day by reviewing goals, learning about products and promotions, and completing tasks such as receiving, tagging, and organizing merchandise. They assist customers on the floor and during curbside pickups, fulfill orders accurately and on time, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, help customers with their purchases, organize the stockroom, complete orders, and prepare the team for the next day. Colleagues support one another and work to improve, achieve sales goals, and contribute to individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourceful, eager to start a new venture, and adaptable to changing priorities; able to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain an orderly stockroom.
Pick, pack, retrieve, and complete customer orders accurately and on time, including monitoring alerts for BOPS orders.
Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
Maintain the sales floor and fitting rooms by recovering merchandise, updating signs and pricing, restocking, and supporting merchandise moves.
Share loyalty program benefits and help customers with their purchases.
Review goals and learn about products and promotions in preparation for the day.
Organize the stockroom and complete orders at the end of the day to support the next day's operations.
Collaborate with teammates and contribute to sales goals and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice