Seasonal Fulfillment and Receiving Support Associate, Moreno Valley
About The Position
The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps ensure a smooth customer experience. The role involves receiving and organizing merchandise, picking and packing orders, retrieving them from back-of-house storage, and delivering orders curbside. The associate monitors alerts to ensure Buy Online Pickup In-Store (BOPS) orders are completed on time and helps keep the stockroom and sales floor operating efficiently. The associate also interacts directly with customers by greeting shoppers, resolving issues, and carefully delivering curbside orders. The position combines operational work with customer service, selling, teamwork, and hospitality to contribute to customer satisfaction and store performance. Typical work includes preparing for the day by reviewing goals and promotions; receiving, tagging, and organizing merchandise; assisting customers and fulfilling orders; recovering the sales floor and fitting rooms; updating signs and pricing; restocking merchandise and supporting merchandise moves; sharing loyalty program benefits; completing orders; and organizing the stockroom at the end of the day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules or procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to talk, lift, move constantly, stand, reach, stoop, kneel, crouch, and climb ladders, including reaching above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers with their needs, and contribute to sales goals.
- Complete end-of-day tasks, organize the stockroom, and prepare the team for the next day.
- Collaborate with colleagues to support store operations and customer service.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
