Seasonal Retail Sales and Recovery Associate, Boston - Downtown
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain clean, organized, and visually engaging merchandise displays, fitting rooms, and sales floors, while providing friendly service and supporting sales goals. The role includes welcoming customers, staying informed about goals, new arrivals, top sellers, and promotions, updating signs and pricing, assisting with merchandise moves, and sharing loyalty program benefits. Colleagues work collaboratively, strive to improve, and contribute to individual and store results.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules or procedures in English.
- Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Prepare the sales floor for customers by keeping it clean, organized, and ready for shopping.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Recover and maintain the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals, take pride in the work, and learn from colleagues to deliver individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
