Seasonal Retail Sales and Recovery Associate, Metro Center - Downtown
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. Your friendly, approachable attitude helps foster an environment that invites customers to return, while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues begin the day prepared, reviewing goals, new arrivals, top sellers, and promotions. During the day, they welcome customers and create friendly, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves as needed. They share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and continually work to improve, achieve sales goals, and deliver individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week, and part-time colleagues for 12–24 hours per week. Hours depend on business needs and colleague availability. This position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Understand and communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable handling electronic devices.
- Meet the physical requirements of talking, lifting, constant movement, standing, and reaching with arms and hands.
- Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Create a welcoming shopping experience through friendly, attentive customer service.
- Keep merchandise displays, fitting rooms, and the sales floor clean, organized, and customer-ready.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals and continually improve to help deliver individual and store results.
- Use computers, handheld equipment, and cash registers to perform job functions and process register transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
