Seasonal Retail Sales and Recovery Associate, Rosedale Center
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment for customers and support your team in achieving sales goals through consistent, high-quality service. You prepare the sales floor for customers, stay informed about goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome and friendly, personal conversations. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share Loyalty program benefits, help customers with their needs, and close interactions with a sincere thank-you. You also collaborate with colleagues, take pride in your work, and learn from others to support individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. This position is seasonal.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, and work independently as well as with a team.
- Be comfortable using electronic devices.
- Meet physical requirements that include talking, lifting, constant moving, standing, and reaching with arms and hands; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, and climbing ladders; and reaching, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.
Responsibilities
- Prepare the sales floor by ensuring it is clean, organized, and ready for customers.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Recover and maintain the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Support coworkers with honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
