Seasonal Retail Sales and Recovery Associate, Walden Galleria
About The Position
As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. Your friendly, approachable manner helps foster an environment that encourages customers to return, while you support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare for the day by ensuring the sales floor is clean and organized and reviewing goals, new arrivals, top sellers, and promotions. They welcome customers and create friendly, personal interactions; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty-program benefits, help customers complete their shopping, and work collaboratively with colleagues. They strive to improve, take pride in their work, achieve sales goals, and learn from one another to deliver individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. This is a seasonal position, and the posting does not specify its weekly hours.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
- Work independently and effectively as part of a team.
- Be comfortable using electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level, are required.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.
Responsibilities
- Create a welcoming customer experience through friendly, attentive service.
- Keep the store clean, organized, visually engaging, and customer-ready.
- Maintain merchandise displays and tidy fitting rooms.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and engage in friendly, personal conversations.
- Recover the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves.
- Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues and support team sales goals.
- Take pride in work, seek improvement, and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
