Seasonal Retail Sales and Recovery Associate, Glendale Galleria

Macy's•Glendale, CA

15h•Onsite

About The Position

As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You foster a warm environment and support the team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, while striving to improve and achieve individual and store results. This is a seasonal retail position at Macy’s Glendale Galleria. Scheduling depends on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week; the posting does not specify which schedule applies to this role.

Requirements

Communicate effectively with customers, coworkers, and supervisors.
Read and understand employment policies and safety rules and procedures in English.
Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Be resourceful, adapt to changing priorities, and work both independently and as part of a team.
Be comfortable handling electronic devices.
Meet the physical demands of the role, including talking, lifting, constant movement, standing, and reaching; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, and climbing ladders.
Have close vision, color vision, depth perception, and focus adjustment.
Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create a welcoming shopping experience through friendly, attentive customer service.
Maintain clean, organized, visually engaging merchandise displays and a customer-ready sales floor.
Tidy fitting rooms and recover the sales floor throughout the day.
Review sales goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
Welcome customers and engage them in friendly, personal conversations.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, make sure customers have what they need, and thank them sincerely.
Support coworkers through honesty, care, and collaboration, and contribute to sales goals and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.