Seasonal Retail Sales Associate, Glendale Galleria

Macy's•Glendale, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, connect them with relevant products and services, and use product knowledge and a personal approach to build trust, meet sales goals, and encourage loyalty. The role includes serving customers on the sales floor and in fitting rooms, as well as helping maintain a clean, organized, inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about arrivals, popular products, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly conversations, maintain a shoppable space through merchandising and other merchandise-related tasks, share loyalty program benefits, and close interactions with a sincere thank-you. They collaborate with teammates, take pride in their work, and continually learn and improve to support individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Understand customer needs and provide personalized product and service recommendations.
  • Engage customers with a warm welcome and friendly, personal conversations to build customer relationships.
  • Work toward daily sales goals using customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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