Seasonal Retail Sales Associate, Glendale Galleria

Macy's•Glendale, CA

13h

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You help customers on the sales floor and in fitting rooms, use product knowledge and personal engagement to build trust and loyalty, and work toward sales goals. The role also involves maintaining a clean, organized, and inviting shopping environment. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Understand customers’ needs and recommend suitable products and services.
Use product knowledge, selling behaviors, and customer engagement to achieve sales goals.
Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Work collaboratively with colleagues to serve customers and achieve individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.