Seasonal Retail Sales and Recovery Associate, Colonie Center

Macy's•Albany, NY
•$17 - $20•Onsite

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You offer friendly, approachable service and support your team in achieving sales goals. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with warm welcomes and personal conversations. During the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and collaborate with coworkers to deliver strong individual and store results. This is a seasonal position at Macy’s Colonie Center. Hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, and able to work independently and as part of a team.
  • Be comfortable using electronic devices.
  • Be able to talk, lift, move, stand, and reach with arms and hands.
  • Be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Maintain a clean, organized, and customer-ready sales floor and fitting rooms.
  • Maintain merchandise displays and support merchandise moves.
  • Update signs and pricing.
  • Welcome customers and provide friendly, personal service.
  • Stay informed about goals, new arrivals, top sellers, and promotions.
  • Support sales goals and share the benefits of the Loyalty program.
  • Ensure customers have what they need and thank them for their visit.
  • Collaborate with colleagues to serve customers and achieve individual and store results.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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