Seasonal Retail Sales Associate, Colonie Center

Macy's•Albany, NY

19h•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You build trust and customer loyalty while working toward sales goals, and help keep the shopping area clean, organized, and inviting. The position is typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They engage customers in friendly, personal conversations and maintain a shoppable space by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another, pursue sales and store results, and learn from each other. The role requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Physical duties include talking, lifting, frequent movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. Colleagues must be able to stand for at least two consecutive hours and lift at least 25 pounds. The job also requires close and color vision, depth perception, focus adjustment, and frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to stand for at least two consecutive hours.
Ability to lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Understand customers’ needs and offer personalized product and service recommendations.
Engage customers with warm, friendly conversations and provide genuine hospitality.
Work toward daily selling goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, prepared, and shoppable.
Merchandise new receipts and support merchandise moves.
Process damages and testers and prepare selected merchandise for return to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program and help customers complete their shopping experience.
Use register and other technology to process transactions.
Support colleagues through honesty, care, and collaboration.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice