About The Position

As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, deliver orders curbside, and monitor alerts so Buy Online Pickup In-Store orders are completed on time. You help keep the stockroom and sales floor running efficiently while greeting customers, resolving issues, and delivering orders with care. The role also includes supporting selling and sales goals, maintaining shoppable spaces, and collaborating with colleagues to deliver excellent customer service and store results. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality. Physical requirements include talking, lifting, constant movement, standing, reaching, standing for at least two consecutive hours, lifting at least 25 pounds, stooping, kneeling, crouching, climbing ladders, and using computers and other technology to perform job functions.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, organize, and move merchandise; maintain stockroom organization and inventory accuracy.
  • Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time.
  • Deliver orders curbside and provide helpful customer service, including greeting customers, listening, and resolving issues.
  • Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Support sales goals, share loyalty program benefits, and help customers complete their shopping experience.
  • Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.
  • Collaborate with colleagues and help prepare the store and team for daily operations.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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