Seasonal Fulfillment and Receiving Support Associate, Burbank Town Center

Macy's • Burbank, CA

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, tag items, and maintain the stockroom. You pick, pack, and retrieve orders from back-of-house storage, monitor alerts to complete Buy Online Pickup In-Store (BOPS) orders on time, and deliver orders curbside. You also interact with customers by greeting them warmly and resolving issues.

Throughout the day, you help maintain a shoppable sales floor and fitting rooms by recovering the floor, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You help customers, share loyalty program benefits, pursue sales goals, and collaborate with colleagues to achieve store results. At the end of the day, you organize the stockroom, complete orders, and help prepare the team for the next day. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and maintain merchandise and stockroom inventory.
• Pick, pack, and retrieve orders from back-of-house storage; monitor alerts to complete BOPS orders on time.
• Deliver orders curbside and assist customers with questions or issues.
• Greet customers, listen to their needs, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits, work toward sales goals, and help customers complete their shopping experience.
• Complete orders and organize the stockroom at the end of the day to prepare for the next day's operations.
• Collaborate with colleagues to support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed