Seasonal Fulfillment and Receiving Support Associate, Stamford Town Center

Macy's • Stamford, CT

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; and deliver orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time, and help keep the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering orders with care. Your attention to detail, teamwork, and commitment to operational excellence support customer satisfaction and store performance.

You help prepare the store by reviewing goals and learning about products and promotions, then receiving and tagging merchandise and organizing the stockroom. During the day, you provide helpful customer interactions, fulfill orders accurately and on time, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. You support customers through checkout and order pickup, share loyalty program benefits, and help organize the stockroom and complete orders at the end of the day.

Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an organized stockroom.
• Pick, pack, and retrieve orders from back-of-house storage; monitor alerts to help ensure BOPS orders are ready on time.
• Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Complete orders and organize the stockroom to support the next day's operations.
• Collaborate with teammates and contribute to sales goals and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed