Seasonal Fulfillment and Receiving Support Associate, Montebello Town Center

Macy's • Montebello, CA

8h • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. You receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store orders are ready on time, and help keep the stockroom and sales floor running efficiently. You also greet customers, resolve issues, and deliver orders with care.

The role includes receiving merchandise, tagging items, organizing the stockroom, and preparing the store for the day. You provide helpful customer interactions, support curbside pickups and accurate order fulfillment, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves. You also share loyalty program benefits, help customers with their needs, complete orders, and organize the stockroom at the end of the day. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and complete customer orders, including Buy Online Pickup In-Store orders, while monitoring alerts to support ready-on-time completion.
• Retrieve orders from back-of-house storage and deliver them curbside to customers.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Support store operations, inventory accuracy, and preparation for the next day's work.
• Work collaboratively with colleagues to support customers and achieve individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed