Seasonal Fulfillment and Receiving Support Associate, Montebello Town Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor running efficiently. The role also involves greeting shoppers, resolving issues, and delivering orders with care. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Be comfortable communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, and work independently as well as with a team.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Stand for at least two consecutive hours and lift at least 25 pounds.
- Stooping, kneeling, crouching, climbing ladders, and reaching, including above eye level, are required.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain an orderly stockroom.
- Pick, pack, and retrieve customer orders and deliver them curbside.
- Monitor alerts and complete Buy Online Pickup In-Store (BOPS) orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Work collaboratively to support colleagues, customers, and store results.
- Work toward daily sales goals and continually learn and improve.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
