Seasonal Fulfillment and Receiving Support Associate, Firewheel Town Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, retrieving, and delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time; and helping keep the stockroom and sales floor efficient. The role also involves customer interactions, including greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They organize the stockroom, complete orders, and help prepare the team for the next day. The position emphasizes teamwork, hospitality, selling, meeting goals, and continuous improvement. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise; maintain an organized stockroom.
- Pick, pack, retrieve, and deliver customer orders curbside.
- Monitor alerts and ensure Buy Online Pickup In-Store (BOPS) orders are completed on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service during store visits and curbside pickups.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, help customers complete their purchases, and thank them for shopping.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Work collaboratively with colleagues and support store goals and customer satisfaction.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
