Seasonal Fulfillment and Receiving Support Associate, River Oaks Center

Macy's • Calumet City, IL

5d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role involves receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to ensure Buy Online Pickup In-Store orders are completed on time and helps keep the stockroom and sales floor running efficiently. The role also includes greeting customers, resolving issues, and delivering orders with care.

Colleagues prepare for the day by reviewing goals, learning about products and promotions, and getting the store ready. They receive merchandise, tag items, organize the stockroom, and assist customers with helpful interactions and accurate order fulfillment. They help maintain a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. At the end of the day, they organize the stockroom and complete orders to prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Willingness to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to stand for at least two consecutive hours.
• Ability to lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve orders from back-of-house storage and deliver orders curbside.
• Monitor alerts and complete Buy Online Pickup In-Store orders on time.
• Support efficient store operations, inventory accuracy, and customer experience.
• Greet customers, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and thank customers for their business.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Work collaboratively with colleagues and contribute to sales goals and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed