Seasonal Retail Sales and Recovery Associate, Metro Center - Downtown
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You maintain clean, organized, visually engaging, customer-ready sales floors and fitting rooms, support merchandise presentation, and help the team achieve sales goals through consistent, high-quality service. You welcome customers, build friendly personal interactions, stay informed about goals, new arrivals, top sellers, and promotions, and share loyalty program benefits. The role also includes updating signs and pricing, supporting merchandise moves, and collaborating with colleagues to deliver positive customer experiences and store results. The position requires communicating effectively with customers, coworkers, and supervisors; reading and understanding employment policies and safety rules in English; adapting to changing priorities; working independently and as part of a team; and using electronic devices. Availability must be flexible, including days, evenings, weekends, and holidays, with dependable attendance and punctuality. Physical tasks include talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role requires standing for at least two consecutive hours and lifting at least 25 pounds, along with close and color vision, depth perception, and focus adjustment. Frequent use of computers, handheld equipment, and cash registers is required. Seasonal position at the Metro Center – Downtown location.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in team settings.
- Be comfortable using electronic devices.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal shopping experiences.
- Maintain a clean, organized, shoppable sales floor and tidy fitting rooms.
- Maintain merchandise displays and support merchandise moves.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Update signs and pricing.
- Support the team in achieving sales goals through high-quality service.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues to serve customers and communities and improve individual and store results.
- Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
