About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. Your attention to detail and hospitality help ensure guests feel cared for. The role combines customer service and operational support: anticipating team needs, keeping the department shop-ready, and creating positive customer moments during the busy season. It calls for flexible team players who can manage multiple tasks in a fast-paced environment and work varied shifts, including nights, weekends, and holidays. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities; able to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

  • Help keep the sales floor clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers, make eye contact, and build friendly, personal conversations and customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Support teammates through honesty, care, and collaboration.
  • Strive to improve, achieve sales goals, and learn from others to contribute to individual and store results.
  • Assist with register transactions and related customer service.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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