Retail Merchandising Support Associate, Victoria Gardens - Part Time
About The Position
As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless, inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the visual appeal of the sales floor, maintain organized and shoppable displays, and ensure pricing and promotional signage is accurate and current. You are a visible, welcoming presence who greets customers and offers assistance. You collaborate across departments to support sales and contribute to a hospitable, positive environment. Daily work includes preparing and organizing the sales floor, supporting visual merchandising by updating mannequins and resetting layouts in line with company directives, assisting customers, and maintaining merchandise and displays. You recover the sales floor and fitting rooms, update signs and pricing, replenish merchandise, and support merchandise moves. You also share loyalty program benefits, help customers with their needs, thank them, and work with colleagues to restock and prepare the department for the next day. Colleagues are expected to take pride in their work, pursue improvement, achieve sales goals, and learn from one another.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help the store achieve sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment for customers and colleagues.
- Ability to learn about store products and provide guidance based on customers' wants, product features, and choices.
- Responsibility for acquiring new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift up to 50 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Enhance the visual appeal of the sales floor and maintain organized, shoppable displays.
- Ensure pricing and promotional signage is accurate and up to date.
- Prepare and organize the sales floor and support visual merchandising by updating mannequins and resetting floor layouts in accordance with company directives.
- Greet customers, listen to their needs, and provide thoughtful assistance and product guidance.
- Recover the sales floor and fitting rooms, replenish merchandise, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits and acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to support transactions and the shopping experience.
- Collaborate across departments to support sales, customer experience, and shared goals.
- Restock and reorganize the department and prepare the space for the next day.
- Work toward daily sales goals and participate in sales-boosting events.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
