Retail Merchandising Support Associate, Victoria Gardens - Part Time

Macy's•Rancho Cucamonga, CA

2d•Onsite

About The Position

As a Merchandising Colleague, also known as a Front of House Colleague, you help deliver a seamless and inspiring in-store experience. You execute merchandise movement and placement strategies, enhance the sales floor’s visual appeal, maintain organized and shoppable displays, and keep pricing and promotional signage accurate and up to date. You also greet customers, offer assistance, and work with colleagues across departments to support sales and create a welcoming, hospitable store environment. The role supports visual merchandising by updating mannequins, resetting floor layouts, and aligning presentations with company directives. Daily tasks include recovering the sales floor and fitting rooms, updating signs and pricing, replenishing merchandise, supporting merchandise moves, reorganizing departments, restocking, and preparing the space for the next day. You assist customers with product guidance, loyalty benefits, and credit account openings, and use point-of-sale technology and digital tools to support transactions and the shopping experience. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours depending on business needs and colleague availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required. The role involves frequent standing and movement, lifting up to 50 pounds, reaching, stooping, kneeling, crouching, and climbing ladders, as well as frequent use of computers and other technology.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to create welcoming customer connections and contribute to sales goals.
Ability to learn about store products and provide guidance based on customers’ needs and product features and choices.
Ability to use point-of-sale technology and digital tools, including cash-register and handheld equipment.
Ability to work collaboratively with colleagues at all levels and across departments.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology to perform job functions, including processing register transactions.

Responsibilities

Execute merchandise movement and placement strategies.
Maintain the visual appeal, organization, and shoppability of sales-floor displays.
Update mannequins and reset floor layouts in line with company directives.
Maintain accurate pricing and promotional signage.
Greet customers, listen to their needs, and offer friendly, thoughtful assistance and product guidance.
Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
Share loyalty program benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital tools to support transactions and the shopping experience.
Collaborate with colleagues across departments to support sales, meet shared goals, and prepare the department for the next day.
Help achieve daily sales goals and participate in sales-boosting events.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice