Retail Selling Support Associate - Womens Clothing, Victoria Gardens - Part Time
About The Position
As a Macy’s Women’s Clothing Selling Support colleague, you help customers express their personal style through knowledgeable, hospitable service and engaging conversations. You circulate the sales floor to understand customer needs, share loyalty-program benefits, and guide customers through their shopping experience. You also help maintain merchandise standards, keep fitting rooms and the sales floor shoppable, and assist with fulfillment so the store remains polished and ready for customers. The role focuses on customer service, selling, teamwork, and creating welcoming shopping experiences. Colleagues prepare for the day by reviewing sales goals, new arrivals, best sellers, trends, and promotions. They build customer relationships, maintain the sales floor and fitting rooms, update signs and pricing, support merchandise moves, and work toward individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, based on business needs and availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness, adaptability to changing priorities, ability to work independently, and strong teamwork.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
- Share product knowledge, trends, promotions, and loyalty-program benefits with customers.
- Work toward daily sales goals and support store results.
- Help acquire new customers by opening credit accounts and sharing loyalty benefits.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms through recovery and upkeep.
- Update signs and pricing and support merchandise moves.
- Assist with fulfillment and help ensure customers have what they need for a seamless shopping experience.
- Collaborate with colleagues and support one another in serving customers and the community.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to stay informed.
- Thank customers sincerely and help complete their shopping experience.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
