Retail Selling Support Associate - Womens Clothing, Victoria Gardens - Part Time

Macy's•Rancho Cucamonga, CA

2d•Onsite

About The Position

As a Macy’s Women’s Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into a source of inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll circulate the sales floor to understand customer needs, share loyalty program benefits, and guide customers through a seamless shopping journey. You’ll also help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to keep the store polished and shop-ready. The role emphasizes selling, reaching goals, teamwork, and creating welcoming customer experiences. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, help customers with their purchases, and work collaboratively to serve customers and achieve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is required for days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.

Responsibilities

Welcome customers and engage in genuine, personal conversations to understand their needs and build customer relationships.
Share product information, trends, promotions, and loyalty program benefits with customers.
Work toward daily sales goals and acquire new customers by opening credit accounts and explaining loyalty benefits.
Support customers through a seamless shopping experience, including assisting with purchases and fulfillment.
Maintain merchandise standards and keep the sales floor and fitting rooms clean, organized, and shoppable.
Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice