melin Retail Sales Expert - Victoria Gardens, Rancho Cucamonga

Archipelago Companies • Rancho Cucamonga, CA

5d • Onsite

About The Position

The Retail Sales Expert provides a premium, guest-first experience at melin’s new Victoria Gardens store in Rancho Cucamonga, scheduled to open in October 2026. The role builds lasting relationships with guests and the melin brand, shares extensive product knowledge, and supports sales, merchandising, store operations, and customer service. Sales Experts help launch and establish the store, maintain its presentation, and carry out opening and closing procedures, including managing the cash drawer and daily revenue drop. The position calls for flexibility, an entrepreneurial outlook, strong customer service, and a collaborative attitude.

Requirements

• At least one year of sales and merchandising experience, preferably with retail goods, including opening and closing responsibilities.
• Strong communication skills and the ability to adapt communication style to the audience.
• Strong independent work ethic, time management, and organizational skills.
• Computer skills, including operating a point-of-sale system.
• Ability and willingness to work weekends, evenings, and holidays as needed.
• Self-motivation and strong entrepreneurial skills.
• Ability to engage new customers and build rapport, with a positive, adaptable, team-oriented attitude.
• Ability to lift, carry, or otherwise move objects weighing up to 15 pounds and to use ladders or stairs.

Nice To Haves

• Knowledge of or interest in action sports, golf, running or training, and a passion for the outdoors.
• Proficiency with Shopify POS.

Responsibilities

• Engage new customers, build rapport, and provide personalized hospitality and premium customer service.
• Maintain in-depth knowledge of melin products, fashion trends, customer needs, competitors, and melin’s market position.
• Recommend products that meet customers’ needs and communicate selections creatively.
• Execute training and strategies to deliver a consistently strong guest experience.
• Restock merchandise and handle back-of-house operations, supply needs, receiving, and product placement.
• Maintain daily store cleanliness, organization, and visual standards.
• Support cashwrap and point-of-sale procedures, including accurately reconciling tills and processing approved returns, exchanges, gift cards, and discounts.
• Open and close the store according to standard procedures, including managing the drawer and daily revenue drop.
• Resolve customer issues independently and professionally, and communicate customer feedback to the leadership team.
• Work with the management team and support store operations and cashiers.

Benefits

• Product gift program and brand discounts.
• Yearly product from Archipelago brands.
• Bonus program eligibility.
• 401(k) with employer match, subject to plan guidelines.
• Snack and beverage reimbursement: up to $50 per month for part-time roles and up to $75 per month for full-time roles.
• Medical, dental, and vision insurance for full-time roles.
• Company-paid life insurance for full-time roles.
• Accrued annual paid time off for full-time roles.
• Opportunity to work with talented colleagues who share a love of melin.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed