Seasonal Retail Commission Sales Associate - Fine Jewelry, San Francisco Union Square

Macy's•San Francisco, CA

14d•$20 - $25•Onsite

About The Position

As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. Through consultative selling, genuine hospitality, and the clientele program, you build lasting customer relationships. You work toward sales goals, promote loyalty and warranty programs, support inventory and fulfillment activities, and assist with special events. You help maintain merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence. Daily work includes preparing and organizing the sales floor, reviewing goals and product information, engaging customers, maintaining and replenishing stock, updating signs and pricing, supporting merchandise moves, and sharing loyalty benefits. This is a seasonal role. Schedules include weekend shifts and may include days, evenings, and holidays. Hours depend on business needs and colleague availability. The posting states that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week, but does not specify which schedule applies to this position.

Requirements

1–2 years of related experience required.
Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to provide product recommendations and assist with fittings and digital shopping tools.
Ability to use point-of-sale technology and digital tools effectively.
Ability to meet sales goals and support accurate stock presentation, replenishment, and asset protection compliance.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
Educate customers about products and recommend pieces based on their tastes, preferences, and budgets.
Build customer relationships through consultative selling and use of clientele tools and programs.
Meet and surpass daily sales goals, including Client and Protection plan goals.
Promote loyalty, warranty, and protection-plan benefits and acquire new customers by opening credit accounts.
Use point-of-sale technology and digital shopping tools to assist customers and process transactions.
Support inventory processing, fulfillment, organization, storage, replenishment, and merchandise moves.
Maintain accurate pricing, signs, merchandise presentation, and a clean, organized, shoppable sales floor.
Follow merchandise security and asset protection procedures.
Participate in sales events, vendor training, and ongoing product education.
Collaborate with teammates to support department results and operational excellence.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice