Seasonal Retail Commission Sales Associate - Fine Jewelry, Scottsdale Fashion Square
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You use product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them select items suited to their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and the clientele program. Alongside meeting sales goals, you promote loyalty and warranty programs, support inventory and fulfillment activities and special events, and ensure merchandise security, accuracy, and presentation. You collaborate with the team to achieve sales goals and maintain operational excellence in the Fine Jewelry department. The role includes preparing and maintaining the sales floor, learning about new products, trends, and promotions, engaging customers, processing and replenishing stock, updating signs and pricing, and supporting merchandise moves. Colleagues promote loyalty benefits, provide a strong customer experience through the close of each interaction, and work collaboratively to improve individual and store results. Schedules include weekend shifts, with hours based on business needs and colleague availability; the posting describes typical full-time schedules as 30 or more hours per week and part-time schedules as 12–24 hours per week.
Requirements
- 1–2 years of related experience required.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Communicate effectively with customers, co-workers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Provide product recommendations and assist with fittings and digital shopping tools.
- Use point-of-sale technology and digital tools effectively.
- Meet sales goals and Client and Protection plan goals.
Responsibilities
- Provide personalized customer service and product recommendations in the Fine Jewelry and Watch Complex.
- Use knowledge of fine craftsmanship, precious metals, gemstones, and luxury brands to educate customers and help them select products.
- Build customer relationships through consultative selling, hospitality, and use of clienteling tools and programs.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit programs and communicate their benefits to customers.
- Support inventory, fulfillment, and special-event activities.
- Maintain merchandise security, accuracy, organization, presentation, processing, storage, and replenishment.
- Maintain a clean, organized, and shoppable sales floor; update signs and pricing and support merchandise moves.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Participate in ongoing training, vendor education, sales events, and product launches.
- Collaborate with colleagues to support customers, achieve sales goals, and uphold operational excellence.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
