Seasonal Commission Sales - Home Department - Scottsdale Fashion Square

Nordstrom•Scottsdale, AZ

2d•Onsite

About The Position

This seasonal, commission-based sales role is in Nordstrom’s Home department at Scottsdale Fashion Square. The salesperson helps customers create spaces they love by offering personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative sales approach to identify options that suit customers’ styles, needs, and lifestyles, and builds customer relationships through exceptional service and follow-up. The position is centered on delivering Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. Salespeople develop a personal customer base through in-store interactions, outreach, and digital tools; work toward personal sales goals; maintain a customer-ready department; stay current on products and trends; and contribute to a productive, positive team environment. Schedules vary according to business needs and may include evenings, weekends, holidays, and event shifts, with occasional flexibility to support other departments. The role involves continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching. Employees frequently use their hands to grasp, manipulate, push, and pull; handle bulky or awkwardly shaped merchandise, including reaching overhead; regularly lift up to 10 pounds; and occasionally lift up to 25 pounds. The stated hourly pay range is $15.40–$15.40. Commission varies based on the merchandise sold. The role may be eligible for performance-based incentives or bonuses. Benefits offered may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift and frequently bend, twist, squat, flex, and reach.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead; regularly lift up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident recommendations and feedback that build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted resource for customers.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, and peak periods.
Occasionally provide support to other departments as needed.