Seasonal Commission Sales - Home Department - Washington Square

Nordstrom•Tigard, OR

1d•Onsite

About The Position

This is a seasonal commission sales role in Nordstrom’s At Home department. The employee helps customers create spaces they love by offering personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative sales approach to identify solutions suited to customers’ styles, needs, and lifestyles, while building lasting relationships through excellent service and follow-up. The position focuses on delivering Nordstrom’s 5-Point Selling Standard, growing a personal customer base, meeting sales goals, and maintaining a customer-ready department. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships through follow-up, including the 2-2-2 Method, Nordy Club enrollment, and use of the Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods, and occasionally support other departments.