Seasonal & Regular Commission Sales - Washington Square

Nordstrom•Tigard, OR

11d•Onsite

About The Position

Nordstrom is hiring seasonal and regular commission sales employees at Washington Square. This professional sales role focuses on delivering excellent customer service, building relationships, and meeting sales goals. Employees provide product and styling expertise in their assigned department, help customers find products suited to their needs, and create experiences that encourage customers to return. Departments mentioned include Women's Apparel, Shoes, Men's Apparel, Lingerie, Kids Apparel & Shoes, Jewelry, Handbags, Accessories & Luggage, and At Home. Sales employees use Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up. They build a personal customer base through in-store interactions, outreach, and digital tools; maintain customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book; and keep their department customer-ready. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, peak periods, and occasional support for other departments. The listed hourly pay is $17.05. Commission varies by merchandise: apparel, shoes, and accessories commissions typically range from 3% to 14.5%; Beauty and Men's Fragrance sales roles typically receive 3%. The role may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility depends on factors such as location, job level, classification, and length of employment.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
Stay current on product knowledge and trends and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Provide personalized product, styling, fit, sizing, and product-feature guidance appropriate to the assigned department.
Commit to a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.