Seasonal & Regular Commission Sales - Shoes - Washington Square

Nordstrom•Tigard, OR

10d

About The Position

At Nordstrom, employees contribute to the company’s culture and reputation by providing excellent service, working as teammates, and meeting sales goals. This professional sales role offers commission earning potential and focuses on helping customers feel good and look their best. In the Shoes department, the salesperson helps customers find footwear through personalized service and product expertise, supported by fit specialists and a stockroom designed for a fast-moving department. The role involves understanding customer preferences, presenting curated selections, assisting with fit, buckling and lacing, and creating a seamless customer experience. The role requires a flexible schedule based on business needs, including evenings, weekends, and peak periods. Hours vary by week, and occasional flexibility to support other departments may be required. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs, including evenings, weekends, and holiday or event shifts.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent hand use for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain current product and trend knowledge to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Assist customers with footwear selection and fit, including buckling and lacing.
Occasionally support other departments as business needs require.