About The Position

This seasonal commission sales role is in Nordstrom’s Accessories department at Washington Square. The employee provides customer service and fashion guidance, helps customers select jewelry, handbags, wallets, luggage, scarves, sunglasses, and other accessories, and works toward personal sales goals. The role involves building customer relationships through in-store interactions, outreach, and digital selling tools, while helping maintain a customer-ready department. The schedule varies according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Give customers honest style and fit feedback and recommend products suited to their style and lifestyle.
  • Explain product features, materials, craftsmanship, and brand differences.
  • Set and achieve personal sales goals and remain accountable for results.
  • Maintain a customer-ready department through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in bi-annual inventory counts.
  • Stay current on product knowledge and trends.
  • Contribute to a positive, productive team environment by communicating openly and helping teammates.
  • Build customer relationships through follow-up using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book tool.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program (EAP) resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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