About The Position

This seasonal professional sales role at Nordstrom focuses on accessories, including jewelry, handbags, wallets, luggage, scarves, sunglasses, and other items. The employee uses fashion and product expertise to recommend merchandise that suits customers’ style and lifestyle, and explains product features, materials, craftsmanship, and brand differences. The role offers hourly pay and commission based on merchandise sold. The position centers on delivering Nordstrom’s 5-Point Selling Standard, building customer relationships and a personal customer base, meeting sales goals, and maintaining a customer-ready department. Employees use digital selling tools and Nordstrom’s 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book to support customer outreach. Schedules vary according to business needs and may include evenings, weekends, holidays, and event shifts; occasional support of other departments may be required.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom’s 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Offer honest, confident style and fit feedback to earn trust and drive customer loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in the bi-annual inventory count.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Build lasting customer relationships using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.
  • Occasionally support other departments as needed.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and EAP resources.
  • 401(k).
  • PTO accruals and holidays.
  • The position may be eligible for performance-based incentives or bonuses.
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