Seasonal & Regular Commission Sales - Washington Square

Nordstrom•Tigard, OR

About The Position

Nordstrom is hiring Seasonal and Regular Commission Sales employees at Washington Square. This professional sales role focuses on delivering excellent customer service, building relationships, sharing fashion and product expertise, and meeting personal sales goals. Employees help customers feel good and look their best while contributing to Nordstrom’s service culture and supporting a productive team environment. Depending on department, employees may assist customers with apparel, shoes, lingerie, children’s apparel and shoes, jewelry, handbags, accessories, luggage, or home products. The work includes listening to customer needs, offering styling and fit recommendations, presenting suitable products, and following up to encourage lasting customer relationships and repeat business. Schedules vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support in other departments. The position requires extended movement and handling merchandise throughout each shift.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready through stocking, re-merchandising, price markdowns, merchandise recovery, and participation in bi-annual inventory counts.
Maintain current product knowledge and awareness of trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book customer-tracking tool.
Provide department-specific product guidance and recommendations, including apparel styling, footwear fit, children’s sizing and baby essentials, accessories, or home products.
Work a flexible schedule based on business needs, including evenings, weekends, peak periods, and holiday or event shifts; occasionally support other departments.