Seasonal & Regular Commission Sales - Shoes - Washington Square

Nordstrom•Tigard, OR

9d•Onsite

About The Position

This is a seasonal and regular commission sales role in Nordstrom’s Shoes department at Washington Square. The employee provides personalized footwear service and product expertise, helping customers find suitable shoes and creating an experience that encourages them to return. This includes understanding customer preferences, presenting selections, assisting with fit, buckling and lacing, and using fit specialists and stockroom resources to support customers. The role combines customer service, relationship-building, personal sales goals, and department upkeep. Employees use Nordstrom’s 5-Point Selling Standard and follow-up practices, including the 2-2-2 Method, Nordy Club enrollment, and Personal Book. Hours vary with business needs and may include evenings, weekends, holidays, peak periods, and occasional support for other departments.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to continuously move for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
Work a flexible schedule to meet business needs, including evenings, weekends, holidays, events, and peak periods; occasionally support other departments.
Help customers find footwear through personalized service, product expertise, and assistance with fitting, buckling, and lacing.