Seasonal Commission Sales - Home Department - Scottsdale Fashion Square

Nordstrom•Scottsdale, AZ

About The Position

At Nordstrom, this professional sales role focuses on delivering excellent customer service, working effectively with teammates, and meeting sales goals. In the At Home department, the employee helps customers create spaces they love by offering personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and a consultative approach to find solutions suited to each customer’s style, needs, and lifestyle. It also builds lasting customer relationships through service and follow-up, supporting customers through moving, entertaining, seasonal updates, and home redecorating. The role requires a flexible schedule based on business needs, including evenings, weekends, and peak periods. Hours vary by week, with holiday or event shifts and occasional flexibility to support other departments. The position may be eligible for performance-based incentives or bonuses. Pay is listed as $15.40 per hour; commission varies by merchandise and role.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard in every customer interaction: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and trends to serve as a trusted style resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Use the 2-2-2 Method to follow up with customers two days, two weeks, and two months after a purchase, and use Nordy Club enrollment and the Personal Book to support personal outreach.
Work a flexible schedule based on business needs, including evenings, weekends, and peak periods.