Seasonal Order Entry Clerk I

Herff Jones • Arcola, IL

12d

About The Position

The Seasonal Order Entry Clerk I reports to the Customer Service Supervisor and is responsible for accurately entering, reviewing, and processing customer orders in a timely manner. The role requires attention to detail and strong organizational skills to ensure orders are complete and accurate before release for production. The position also provides administrative support, maintains order records, and backs up team functions as needed.

Requirements

• High school diploma or equivalent required.
• Strong proficiency with Microsoft Office, particularly Excel.
• Ability to learn new software systems and technologies quickly.
• Excellent attention to detail and accuracy.
• Strong organizational and multitasking skills, including the ability to manage competing priorities.
• Effective problem-solving skills and the ability to remain professional under pressure.
• Excellent written and verbal communication skills.
• Customer-focused attitude and commitment to service excellence.
• Ability to read, write, and comprehend English.
• Basic math, reading, and communication skills.
• Ability to regularly lift and move up to 25 pounds.
• Ability to stand, walk, bend, reach, kneel, and carry materials as needed.

Nice To Haves

• At least one year of data entry, order entry, customer service, or administrative experience is preferred.

Responsibilities

• Review, enter, and process orders from customers, sales representatives, and bookstores in accordance with company policies, pricing guidelines, and commission structures.
• Input order information into company systems and verify it against submitted documentation.
• Use checklists, tracking logs, and pricing tools to ensure orders are accurate and complete.
• Work with Customer Service, Sales, and other internal teams to resolve discrepancies and obtain missing information.
• Maintain and organize order documentation, including scanning, filing, and records management.
• Assist with customer and sales-related mailings and other administrative support activities.
• Support special projects, collateral fulfillment, and office supply inventory management.
• Cross-train in team functions and provide backup support as needed.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED