Seasonal Order Entry Clerk I

Talent Acquisition Team • Arcola, IL

14d • $18 - $19

About The Position

The Seasonal Order Entry Clerk I reports to the Customer Service Supervisor and is responsible for accurately entering, reviewing, and processing customer orders in a timely manner. The role requires strong attention to detail and organization to ensure orders are complete and accurate before release for production.

The position also supports order documentation and records management, customer and sales-related mailings, special projects, collateral fulfillment, and office supply inventory. The employee will cross-train in team functions and provide backup support as needed.

Herff Jones is an Indianapolis-based provider of graduation and educational products and services, including class rings and jewelry, caps and gowns, diplomas and announcements, and motivation and recognition programs. The company works through a nationwide network of employees and sales partners and has served students for more than 100 years.

Requirements

• High school diploma or equivalent.
• Strong proficiency with Microsoft Office, particularly Excel.
• Ability to learn new software systems and technologies quickly.
• Excellent attention to detail and accuracy.
• Strong organizational and multitasking skills, including the ability to manage competing priorities.
• Effective problem-solving skills and ability to remain professional under pressure.
• Excellent written and verbal communication skills.
• Customer-focused attitude and commitment to service excellence.
• Ability to read, write, and comprehend English.
• Basic math, reading, and communication skills.
• Ability to regularly lift and move up to 25 pounds.
• Ability to stand, walk, bend, reach, kneel, and carry materials as needed.

Nice To Haves

• Minimum one year of data entry, order entry, customer service, or administrative experience is preferred.

Responsibilities

• Review, enter, and process customer, sales representative, and bookstore orders according to company policies, pricing guidelines, and commission structures.
• Enter order information into company systems and verify it against submitted documentation.
• Use checklists, tracking logs, and pricing tools to ensure orders are accurate and complete.
• Collaborate with Customer Service, Sales, and other internal teams to resolve discrepancies and obtain missing information.
• Maintain and organize order documentation, including scanning, filing, and record management.
• Assist with customer and sales-related mailings and administrative support activities.
• Support special projects, collateral fulfillment, and office supply inventory management.
• Cross-train in team functions and provide backup support as needed.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED