Order Clerk I

Trailboss Enterprises•Laredo, TX

About The Position

Receives written or verbal purchase orders for parts and performs order-processing duties such as quoting prices, determining item availability, suggesting substitutes, advising on expected delivery dates and methods, and recording order and customer information. Checks order sheets for accuracy and sufficient information, confirms receipt of orders, follows up on orders, and informs customers of delivery delays. Maintains order files and verifies shipping invoices against original orders. Handles orders for items with readily identified uses and applications, consulting catalogs or manufacturer manuals when needed to confirm the correct item or price. Receives specific guidance from a supervisor when addressing unusual, non-routine problems. The role also performs receiving and shipping clerical and physical tasks, including checking orders and shipments against records, preparing shipments, maintaining shipping and receiving records, reporting damaged goods, routing goods to receiving departments, and maintaining accurate inventory levels. Other duties may be assigned by the Fleet Maintenance Manager/Supervisor.

Requirements

Must be a United States Citizen.
Completion of a standard grade school.
Working knowledge of computer operations, including basic Windows and Microsoft Office skills (Excel, Word, and PowerPoint).
Must pass a pre-employment physical and drug screen.
Must have a valid Class C driver's license and maintain a safe driving record.
Excellent verbal and written command of English, including the ability to read and comprehend written correspondence.
Ability to understand and interpret verbal and written instructions to perform required duties.
Strong organizational skills and ability to prioritize tasks.
Ability to sit, walk, and stand; talk and hear; use hands repetitively to finger, handle, feel, or operate equipment; reach with hands and arms; and lift up to 50 pounds.

Nice To Haves

High School Diploma or General Equivalency Diploma preferred.

Responsibilities

Receive written or verbal purchase orders for parts.
Quote prices, determine item availability, suggest substitutes, and advise on expected delivery dates and methods.
Record order and customer information; check order sheets for accuracy and adequate information.
Confirm receipt of orders, follow up on orders, and inform customers of delivery delays.
Maintain order files and verify shipping invoices against original orders.
Consult catalogs, manufacturer manuals, or similar references to confirm items and prices.
Verify orders by comparing items and quantities against documents.
Ensure outgoing shipments are properly packaged, labeled with shipping information, and loaded into transporting vehicles.
Prepare and maintain records of goods received and shipped, such as manifests and bills of lading.
Perform clerical and physical tasks related to receiving and shipping goods.
Verify incoming shipments against bills of lading, invoices, manifests, storage receipts, or other records.
Check for and report damaged goods.
Ensure goods are identified for routing to receiving departments.
Maintain accurate inventory levels.
Perform other duties as assigned by the Fleet Maintenance Manager/Supervisor.