Supply Order Clerk

HEITECH SERVICES•Burlington, MA

About The Position

The Supply Order Clerk supports daily supply store operations by processing orders, maintaining inventory, receiving and distributing supplies, and providing customer service. The position ensures timely fulfillment of supply requests, accurate inventory control, and compliance with established procedures for ordering, receiving, storing, and distributing office supplies, copier paper, equipment, and materials.

Requirements

One year of experience in supply operations, inventory control, warehouse operations, logistics, materials management, or a related field.
Knowledge of inventory control, stock management, and supply distribution procedures.
Ability to operate inventory management and ordering systems.
Ability to receive, track, store, and distribute materials accurately.
Strong organizational, recordkeeping, and problem-solving skills.
Ability to identify and resolve discrepancies in inventory and shipping documentation.
Proficiency with Microsoft Office, including Outlook, Excel, and Word.
Strong customer service, communication, and teamwork skills.
High school diploma or GED.
Must be authorized to work in the United States and able to obtain and maintain Moderate Risk Public Trust.
Ability to lift and move supplies, equipment, and materials weighing up to 70 pounds, with or without reasonable accommodation.
Ability to stand, walk, bend, reach, and perform stocking and inventory activities throughout the workday.
Ability to safely operate carts, hand trucks, and material-handling equipment.

Nice To Haves

Experience using electronic inventory, procurement, or ordering systems.
Customer service experience in a supply, warehouse, or distribution environment.
Experience supporting federal government supply operations.
Knowledge of warehouse, logistics, and inventory management practices.
Experience with barcode tracking and automated inventory systems.
Familiarity with government property accountability procedures.

Responsibilities

Process supply requests using approved ordering systems and requisition forms.
Verify authorizations, maintain order records, and communicate order status to customers.
Monitor inventory levels, maintain stock within established reorder points, and submit replenishment orders through vendor systems.
Conduct inventory counts and maintain accurate inventory and supply records.
Receive, inspect, verify, and stock incoming shipments; document and resolve discrepancies, shortages, damages, and returns.
Pick, pack, label, and deliver supplies, equipment, and materials throughout assigned facilities.
Coordinate copier paper orders, receive bulk shipments, maintain inventory records, and distribute paper to designated locations.
Communicate with vendors regarding orders, backorders, deliveries, and service issues.
Maintain inventory accountability, asset tracking, and compliance with established security and operational procedures.
Provide professional customer service and perform other related supply operations duties as assigned.