On-site Seasonal Order Entry Clerk I

Talent Acquisition Team•Arcola, IL
•$18 - $19•Onsite

About The Position

The Seasonal Order Entry Clerk I reports to the Customer Service Supervisor and is responsible for accurately entering, reviewing, and processing customer orders in a timely manner. The role requires strong attention to detail and organizational skills, and ensuring that orders are complete and accurate before being released for production. The position is on-site in Arcola. It includes order processing, document management, coordination with internal teams, mailings, and other administrative support. The role also involves cross-training and providing backup support as needed.

Requirements

  • High school diploma or equivalent.
  • Strong proficiency with Microsoft Office, particularly Excel.
  • Ability to learn new software systems and technologies quickly.
  • Excellent attention to detail and accuracy.
  • Strong organizational and multitasking skills, including the ability to manage competing priorities.
  • Effective problem-solving skills and ability to remain professional under pressure.
  • Excellent written and verbal communication skills.
  • Customer-focused attitude and commitment to service excellence.
  • Ability to read, write, and comprehend English.
  • Basic math, reading, and communication skills.
  • Ability to regularly lift and move up to 25 pounds.
  • Ability to stand, walk, bend, reach, kneel, and carry materials as needed.

Nice To Haves

  • At least one year of data entry, order entry, customer service, or administrative experience (preferred).

Responsibilities

  • Review, enter, and process orders from customers, sales representatives, and bookstores according to company policies, pricing guidelines, and commission structures.
  • Input order information into company systems and verify it against submitted documentation.
  • Use checklists, tracking logs, and pricing tools to ensure orders are accurate and complete.
  • Work with Customer Service, Sales, and other internal teams to resolve discrepancies and obtain missing information.
  • Maintain and organize order documentation, including scanning, filing, and record management.
  • Assist with customer and sales-related mailings and other administrative support activities.
  • Support special projects, collateral fulfillment, and office supply inventory management.
  • Cross-train in team functions and provide backup support as needed.
  • Perform other duties as assigned.
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