Seasonal Housekeeping/Houseperson - Inn at the Opera Resort

Travel + Leisure Co.•San Francisco, CA

About The Position

The Housekeeper supports general resort operations by cleaning resort units and maintaining resort quality standards. Duties include cleaning sleeping quarters, kitchens, bathrooms, and living rooms; following housekeeping detail standards; cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies; making beds; replenishing kitchenware and toiletries; and sorting, counting, folding, marking, or carrying linens. The Housekeeper maintains positive relationships with guests and associates, responds appropriately to guest inquiries and concerns, and resolves guest issues to improve the guest experience. The Houseperson supports the housekeeping team by preparing units for cleaning after guest departures efficiently and to the company’s quality standards. This role handles site linen duties and helps organize, maintain, and keep department storage areas clean. The Houseperson follows the company’s safety program and applicable OSHA regulations, including the Global Harmonized System for chemicals. The season ends on or about December 31, 2026.

Requirements

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Ability to work independently and follow instructions.
  • Professional appearance and a positive, can-do attitude with a team focus.
  • Must be able to lift 50 pounds.

Responsibilities

  • Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, while maintaining resort quality and housekeeping detail standards.
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies, and make beds.
  • Replenish supplies such as kitchenware and toiletries.
  • Sort, count, fold, mark, or carry linens.
  • Maintain positive relationships with guests and associates.
  • Respond to guest inquiries and concerns and resolve guest issues to improve the guest experience.
  • Prepare units for cleaning after guest departures efficiently and in accordance with company quality standards.
  • Perform site linen duties and organize, maintain, and clean department storage areas.
  • Follow the company safety program and OSHA regulations, including the Global Harmonized System for chemicals.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid volunteer time through Wish Day, subject to eligibility
  • 401(k) with employer match, subject to eligibility requirements including tenure
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays; temporary and/or seasonal associates are ineligible for paid time off
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