Seasonal Housekeeping/Houseperson - Inn at the Opera Resort

Wyndham Hotels & Resorts • San Francisco, CA

7d

About The Position

The Housekeeping/Houseperson supports resort operations at the Inn at the Opera by cleaning guest units and shared areas while maintaining resort quality standards. Housekeeping duties include cleaning sleeping quarters, kitchens, bathrooms, living rooms, and lobbies; vacuuming, dusting, sanitizing, and making beds; replenishing supplies such as kitchenware and toiletries; and handling linens. The role also includes maintaining positive relationships with guests and associates, responding to guest inquiries and concerns, and resolving issues to improve the guest experience.

The Houseperson supports the housekeeping team by preparing units for cleaning after guest departures, managing site linen duties, and keeping department storage areas organized, maintained, and clean. The role follows the company safety program and applicable OSHA regulations, including the Global Harmonized System (GHS) for chemicals. This is a seasonal position expected to end on or about December 31, 2026.

Requirements

• Ability to work in a fast-paced environment.
• Strong ability to communicate effectively with employees, guests, and owners.
• Ability to work independently and follow instructions.
• Professional appearance and a positive, can-do attitude with a team focus.
• Must be able to lift 50 pounds.

Responsibilities

• Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, in accordance with housekeeping detail standards.
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies, and make beds.
• Replenish supplies such as kitchenware and toiletries.
• Sort, count, fold, mark, and carry linens.
• Maintain positive relationships with guests and associates.
• Respond appropriately to guest inquiries and concerns, and resolve guest issues to improve satisfaction.
• Prepare units for cleaning after guest departures to support housekeeping staff efficiently and to quality standards.
• Perform site linen duties and maintain the organization, cleanliness, and upkeep of department storage areas.
• Follow the company safety program and OSHA requirements, including GHS chemical regulations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Wish Day paid volunteer time at an approved organization
• 401(k) with employer match, subject to eligibility requirements including tenure
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program
• Paid time off, parental leave, and holidays may be available depending on position; temporary and seasonal associates are ineligible for paid time off

What This Job Offers

• Education Level: No Education Listed