Seasonal Employee Manager

Go! Retail Group•Corpus Christi, TX

11h

About The Position

Go! Retail Group is an Austin, Texas-based, family-owned retailer operating year-round and seasonal stores across the United States, along with distribution and third-party logistics services. The company emphasizes innovation and collaboration, integrity and transparency, community, and fun. The Seasonal Employee Manager is responsible for opening and managing a seasonal retail store, staffing it, driving sales, maintaining visual standards, and ensuring effective operational controls. The manager creates an engaging customer experience and a positive environment for associates, and leads a small team with a focus on sales and key performance indicators. Duties include sales and customer service leadership, hiring and training seasonal staff, scheduling and payroll, merchandise presentation, inventory and loss prevention, store setup and daily operations, and compliance with company and mall requirements. This role is performed in a retail store environment with typically moderate noise. The position involves standing and walking, use of hands, talking and hearing, and occasional lifting or moving of up to 30 pounds. Reasonable accommodations may be available for individuals with disabilities.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail and/or management experience.
Demonstrated ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate about work, optimistic, and solution-oriented.
High integrity, accountability, reliability, and responsibility, and openness to feedback.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.
Ability to occasionally lift or move up to 30 pounds; stand, walk, reach, use hands, and communicate as required by the job.
Ability to meet the position’s stated vision, hearing, dexterity, climbing, pushing/pulling, carrying, and mobility demands, with reasonable accommodations where applicable.

Responsibilities

Open, assemble, manage, and close the store.
Drive sales and meet sales goals by training, motivating, mentoring, and giving feedback to sales staff.
Promote customer satisfaction and provide guests with an engaging, high-quality service experience.
Participate in promotions, stay aware of consumer marketing initiatives, and create an active-selling environment.
Work with the Area Sales Manager to maximize sales results.
Merchandise products in accordance with visual direction and standards.
Hire and train a seasonal team, including training associates in customer-service standards.
Manage staff payroll and schedules within the store payroll budget.
Monitor staff performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary issues, and terminations.
Address issues arising from staff or customers, including complaints and grievances.
Maintain team morale and recognize employee performance and achievement.
Manage store inventory and loss prevention, and make daily bank deposits.
Follow company policies, procedures, health and safety regulations, and operational processes.
Represent the company positively and maintain relationships with malls by adhering to mall guidelines.
Collect guest email addresses through text sign-up.
Ensure attention to store details and operational controls.