Seasonal Early Morning Freight

Five Below • Easton, PA

20h • Onsite

About The Position

Five Below is hiring a seasonal associate to support early-morning freight and store operations. The listed stock shift is 4:00 a.m. to 12:00 p.m., Monday through Friday. The role also involves assisting customers, sharing product information, promoting store events and offers, resolving customer concerns, communicating merchandise and service needs to management, and working with the team toward store and company goals. The position requires handling and stocking merchandise and helping maintain a positive customer experience.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues or concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders and kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and assist customers promptly, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, seeking exchanges when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company goals and contribute to a positive work environment.
• Move merchandise between the sales floor and stock room, retrieve and put away stock, and assist customers across the sales floor.

Benefits

• The company directs applicants to a benefits site describing health coverage and financial and personal wellness support; specific benefit offerings are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed