Early Morning Freight

Five Below • Saginaw, MI

21h • Onsite

About The Position

The Early Morning Freight role supports Five Below’s store operations by assisting customers, promoting merchandise and store events, resolving customer concerns, communicating store needs to management, and collaborating with the team to meet company goals. The role involves operating registers and other devices, moving and stocking merchandise, and working a flexible schedule that may include day, evening, weekend, or overnight shifts.

Requirements

• Must be at least 16 years old.
• Must be available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts and travel as required.
• Comfort with technology or willingness to learn to use computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently ascend and descend ladders, kneel, bend, twist, stoop, and move across the sales floor and between the sales floor and stock room.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to identify and understand email and printed instructions.
• Ability to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist multiple customers efficiently, and provide customer service.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and offer solutions, including exchanges where possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to achieve store and company goals and support a positive work environment.
• Operate cash registers, computers, phones, walkies, hand-held devices, and mobile devices.
• Move, retrieve, put away, and stock merchandise, including using ladders and working in the stock room and on the sales floor.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

Benefits

• The posting directs candidates to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed