Seasonal Commission Sales - Men's Sportswear - Valley Fair

Nordstrom•San Jose, CA

About The Position

At Nordstrom, this professional sales role focuses on providing excellent customer service, building relationships, meeting sales goals, and creating a shopping experience that encourages customers to return. In Men's Apparel, the employee helps customers build complete wardrobes suited to their lifestyles, careers, and special occasions, offering styling expertise across sportswear, suiting, and finishing pieces such as belts, socks, underwear, shoes, and accessories. The role includes serving as a trusted resource on products, fit, fashion, and trends; building a personal customer base using in-store interactions, outreach, and digital tools; and maintaining a customer-ready department. Hours vary according to business needs and may include evenings, weekends, holidays, and event shifts. Occasional flexibility to support other departments may be required.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped merchandise, including reaching and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Maintain a customer-ready department through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in the bi-annual inventory count.
Keep current on product knowledge and trends to serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Build lasting customer relationships using the 2-2-2 follow-up method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, event shifts, and occasional support for other departments.